Customer support specialist (Latvia / Remote)

Mobi Services Group LTD is an actively developing company that is part of an international IT holding. Our holding has several representative offices in Europe. Our central office is located in the Latvian Republic, Riga.

The main activity of our company is internet marketing. In our work, we use advanced technologies for working with large amounts of data, as well as actively developing our own lead generation platforms. If you join us, you’ll become part of a team of professionals and like-minded people who face interesting challenges every day.

Due to unprecedented growth, a vacancy is currently open for the position of Customer Support Specialist.

Duties:

  • Receive and process incoming requests from the existing users in our network;
  • Consult and assist in solving technical and other questions or problems of the existing users, as well as analyze problem situations and provide answers to questions on the features of our services.

Requirements:

  • Experience with CPA and a good understanding of online marketing is welcome but not required.
  • (!) MANDATORY (!) Excellent knowledge of the English plus Latvian OR Lithuanian OR Estonian languages (level no lower than fluent);
  • High level of written literacy;
  • Attention to detail, responsibility, resistance to stress, friendliness and an outgoing attitude!

Benefits:

  • Get your foot in the door with a rapidly growing company;
  • Excellent opportunities for professional and personal growth;
  • An excellent team consisting solely of professionals;
  • Cozy office;
  • Remuneration will be discussed with a successful candidate at the interview;
  • Secure base compensation with opportunity for growth;
  • Possibility to have a remote full-time job with a flexible working schedule.
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